Terms & Conditions

Please read the following terms and conditions carefully, as your access to and use of the services of this Website is subject to your acceptance of, and compliance with, the terms and conditions set forth herein (“Terms”).

By subscribing to or using any of our services, you acknowledge that you have read, understood, and agreed to be bound by these Terms, irrespective of the manner of subscription or use. If you do not wish to be bound by these Terms, you must not subscribe to or use our services. These Terms and the various policies referenced herein are binding under the provisions of the Information Technology (Intermediaries Guidelines) Rules, 2011, framed under the Information Technology Act, 2000.

In these Terms, references to “you” or “User” shall mean the end user accessing the Website, its contents, and using the services offered through the Website. “Service Providers” refers to independent third-party service providers.

1. Website Ownership

www.swarnvilas.com (“Website”) is an Internet-based content and e-commerce portal operated by Telemart.

2. Acceptance of Terms

Use of the Website is offered to you conditional upon your acceptance, without modification, of all the terms, conditions, and notices contained herein, as may be posted on the Website from time to time. www.swarnvilas.com reserves the right, at its sole discretion, to refuse registration to any User without assigning any reason.

3. Purchase of Products

Products can be purchased through the Website using the various payment methods offered. The sale and purchase of Products shall be additionally governed by specific policies such as the Cancellation Policy, Return Policy, etc. In addition, these Terms and policies may be supplemented by product-specific conditions displayed on the respective product webpage.

4. Privacy Policy

The User consents, confirms, and agrees that they have read and fully understood the Privacy Policy of www.swarnvilas.com. The User further agrees that the terms and contents of such Privacy Policy are acceptable to them.

5. Restrictions on Use

The User agrees and undertakes not to reverse engineer, modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information or software obtained from the Website.

6. Intellectual Property Rights

Unless otherwise indicated, or expressly stated to the contrary with respect to proprietary material owned by a third party, www.swarnvilas.com owns all intellectual property rights in and to the Website, including but not limited to copyright, related rights, patents, utility models, trademarks, trade names, service marks, designs, know-how, trade secrets, goodwill, source code, meta tags, databases, text, content, graphics, icons and hyperlinks. You acknowledge and agree that you shall not use, reproduce, or distribute any content belonging to www.swarnvilas.com without prior written authorization.

7. Indemnity

You agree to indemnify, defend, and hold harmless www.swarnvilas.com from and against all losses, liabilities, claims, damages, costs, and expenses (including legal fees and disbursements and interest thereon) asserted against or incurred by www.swarnvilas.com arising out of, resulting from, or payable by virtue of any breach or non-performance by you of any representation, warranty, covenant, or obligation under these Terms.

8. Disclaimer on Product Use

Users agree to exercise their own judgment when purchasing any product. Individual results may vary. Testimonials are not claimed to represent typical results and are not intended to guarantee that anyone will achieve the same or similar outcomes.

9. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India, without reference to conflict of law principles. Any disputes arising hereunder shall be subject to the exclusive jurisdiction of the courts at Indore, Madhya Pradesh.

10. Order Processing and Delivery

All domestic orders are processed and delivered within five (5) to seven (7) business days (excluding weekends and public holidays). All international orders are processed and delivered within one (1) week (excluding weekends and public holidays). While we strive to deliver orders promptly, potential delays due to high order volumes or postal service issues may occur and are beyond our control.